Guests scan the card on the nightstand and order from their own phone. Every request lands on one live boardyour team already knows how to read — and you keep 100% of what they spend.
Commission
0% on in-room sales
Free pilot
2 months one floor, your data
2months free · no credit card · cancel any time
Your guests arrive from everywhere
We are not going to show you an industry average with our logo on it. Here is the mechanism behind each number and exactly how you measure it on your own property over 2months — so the result is yours, auditable, and arguable in your own board meeting.
01
Revenue per occupied room
Most in-room revenue is lost to friction, not to price. A guest who would happily pay for a second bottle of wine will not pick up the phone at 23:40 to ask for one. A menu already open on their own phone removes the decision to bother somebody.
How you measure it
Incremental in-room revenue ÷ occupied room-nights, pilot floor against a comparable floor.
02
Public review score
At check-out we ask for a rating, and the answer decides the channel: happy guests get one-tap links to Booking and Google, unhappy ones reach your duty manager privately while they are still on the property and something can still be done.
Across the published research, a one-point rise in average review score on a five-point scale tracks with occupancy gains of roughly 6–9% (Nurullaev & Arifjonov, 2026 — a synthesis of multiple studies, not our own data).
How you measure it
Review volume and average score on Booking and Google, the two months before against the pilot.
03
Calls to reception
Wi-Fi password, breakfast hours, how to get a taxi, extra towels. The same handful of questions, all night, every night. Answered once in the dashboard, they stop arriving at the desk.
How you measure it
Front-desk call log by hour, before against during. The night shift notices this one first.
HotelX is early. We have no cohort averages to quote yet, and we would rather hand you the method than a statistic you cannot audit. If you want the arithmetic in a spreadsheet before you commit, ask and we will send it.
See what it costsEvery guest request lands here, sorted by SLA, with a live status the guest can see. No sticky notes, no missed orders, no “who took that?” on a Saturday night.
Requests board
No PMS rip-and-replace, no IT project, no app on the App Store. Print the cards, walk your team through it in an afternoon, and nothing else about how the hotel runs has to change.
01
No app, no login
A small card on the nightstand opens your branded menu in the phone’s browser. Nothing to download, nothing to sign into, and it works on a five-year-old handset.
02
One board · one owner per request
The request lands on the live board and someone takes it, so there is always a name against it. The guest watches the same status change on their phone and stops calling to ask.
03
Plain numbers, no dashboard course
What was ordered, what it was worth, how long each request took and which hours strain your team — the figures your GM needs to decide whether this stays after the pilot.
At check-out we ask one question: 1 to 5 stars. The answer decides the channel. Public review on Booking and Google — or a private apology that reaches your team, not the internet.
A single email or in-app prompt: how was your stay, 1 to 5 stars?
1-5 ratingAuto-email with one-tap links to Booking and Google.
Score climbsNo public link. A real-time alert lands on the dashboard so you can save the relationship.
Reputation protectedBoth paths run automatically. You only edit the templates.
A 2026 review of the published studies puts a one-point rise in average review score, on a five-point scale, alongside occupancy gains of roughly 6–9% (Nurullaev & Arifjonov, AIJRM 14(05), 2026). It synthesises other people’s datasets rather than ours — read it before you take anyone’s word for it, including ours.
A guest who tells you about the broken air conditioning while still in the building gives you a chance to fix it. The same guest, two days later, tells eight hundred strangers instead.
Edit every email template inside the dashboard. Resend handles delivery, you keep the words.
Where we draw the line
Every guest can still review you anywhere, any time — nothing here blocks that, and nothing would survive Booking or Google if it tried. What changes is only who gets asked, and when: a guest who tells you they were happy gets a link while the stay is fresh, and a guest who tells you they were not gets your duty manager instead of silence.
This card is the entire install.
Wi-Fi, amenities, your story, the practical things only your night staff know. Written once in the dashboard, and from then on it is answered in the room instead of at the desk.
One tap, password copied.
Your story, address & contacts.
Pool, gym, spa, breakfast hours.
Check-out, taxis, the small things.
That covers your first 50rooms with everything included. Above that, rooms are charged in bands that get cheaper the higher you go — so a 700-room property pays $1,259 a month, not 700 times anything.
| Rooms in band | Price / month |
|---|---|
| 1–50 rooms | $99flat |
| 51–150 rooms | $3/ room |
| 151–400 rooms | $2/ room |
| 401+ rooms | $1.20/ room |
Boutique · 28 rooms
$99/mo
blended $3.54 per room
Mid-size · 150 rooms
$399/mo
blended $2.66 per room
Large city hotel · 700 rooms
$1,259/mo
blended $1.80 per room · $8,549 at a flat rate
Start here
2 months free on one floor. No card, no auto-renewal.
Set up your first 10 rooms in under 30 minutes and print the cards. From the first scan your team works one board instead of five group chats — and you keep every cent the room spends.